Secure

How to claim your money if you have an address outside the UK

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Account holder details
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Upload documents
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Review claim
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Confirmation

  • This is only for reclaiming money from accounts that have been closed due to addresses held outside the UK

  • Please only fill in this form if:
    • You, or a joint holder on your account, has an address outside the UK and need to claim money from a closed account

    • You're claiming money from accounts that you're the sole or joint holder of
  • If you're submitting a claim for someone else, you'll need to complete this form again on their behalf.
  • If you need to submit a claim for three or more cash ISA accounts, you'll have to download and complete the postal form.

We'll aim to process your claim within 15 working days after receiving your documents. Just so you know, cheques might take a little longer to reach you depending on your local postal service.

Please enter your unique reference number (URN)

You’ll find your URN on the letter we sent before we closed your account.

1. Account holder details


2. Non-cash ISA claims

Are you submitting a claim for an account that isn't a cash ISA?

2a. Details of the accounts to claim (excluding cash ISAs)

Please give us details of all the accounts you’re claiming money from. If you have more than four accounts, use the additional information box.


2b. Details of the account you want to transfer money to

Please tell us where you’d like us to send the money. If you’d like us to send your money to multiple accounts, let us know in the additional information box.

You’ve asked us to send you a cheque – please make sure the payee name is correct.


3. Cash ISA claims

Are you submitting a claim for a cash ISA account?

Please enter the details of the cash ISAs that you'd like to claim money from.

If you choose to keep your tax-free benefits, we'll open a new account for each of the cash ISAs you submit a claim for and transfer your balance to them so that you can keep your tax-free benefits.

If you live outside of the UK, you'll need to transfer your balance to another UK cash ISA provider within two months of us opening this account for you - be sure to check that you can transfer the balance to them.

Does the account holder have a permanent UK National Insurance number?

Please provide the National Insurance number of the cash ISA account holder.
We only need this if you've asked us to open a new account.



Barclays Bank UK PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 759676). Barclays Bank UK PLC adheres to The Standards of Lending Practice which is monitored and enforced by The Lending Standards Board. Further details can be found at www.lendingstandardsboard.org.uk

Barclays Insurance Services Company Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 312078).

Barclays Smart Investor is a trading name of Barclays Investment Solutions Limited. Barclays Investment Solutions Limited is authorised and regulated by the Financial Conduct Authority. (Financial Services Register number: 155595). Barclays Investment Solutions Limited is a member of the London Stock Exchange & NEX.

Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702).

Barclays Bank UK PLC. Registered no. 9740322. Barclays Insurance Services Company Limited. Registered no. 973765. Barclays Investment Solutions Limited. Registered no. 2752982. Barclays Bank PLC. Registered no. 1026167. All registered in England. Registered office for all: 1 Churchill Place, London E14 5HP.

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